At Soul Haircare, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website. By accessing or using the Website, you consent to the terms of this Privacy Policy.
- Information We Collect
We may collect personal information from you when you voluntarily provide it to us, such as when you make a purchase, subscribe to our newsletter, or interact with our website. The types of personal information we may collect include:
- Contact information (e.g., name, email address, phone number)
- Shipping and billing addresses
- Payment information
- Order history and preferences
- Communication preferences
- Information provided through customer support or inquiries
- Use of Information
We use the collected information for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending you promotional offers, newsletters, and updates (if you opt-in)
- Improving our products, services, and website
- Conducting research and analysis
- Preventing fraudulent activities and ensuring the security of our website
- Disclosure of Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as shipping companies, payment processors, and email service providers.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.
- Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
- Data Security
We take reasonable measures to protect the security and integrity of your personal information. However, please be aware that no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.
- Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by Soul Haircare. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
- Children's Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
- Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you would like to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the bottom of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@soulhaircare.com.au.
By using the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.