Thank you for shopping at Soul Haircare. This Final Sale policy governs the purchase of items marked as "Final Sale" on our website. By making a purchase of a Final Sale item, you acknowledge and agree to the following terms and conditions:

  1. Final Sale Items

1.1. Definition: Final Sale items are products that have been marked down or discounted and are sold in their current condition, without the option for returns, exchanges, or refunds.

1.2. Non-Returnable and Non-Exchangeable: Final Sale items cannot be returned or exchanged for any reason, including but not limited to dissatisfaction with the product, incorrect sizing, or change of mind.

1.3. Condition and Quality: Final Sale items are carefully inspected and verified to be in good condition and quality before being marked as Final Sale. However, please note that slight imperfections or irregularities may exist, and such variations do not qualify as defects.

  1. Product Information and Descriptions

2.1. Accuracy: We strive to provide accurate and detailed product information and descriptions for all items, including Final Sale items. It is your responsibility to review and verify the information provided, including product specifications, ingredients, sizes, and any other relevant details before making a purchase.

2.2. Color and Appearance: Please note that colors and appearances of products may vary slightly due to individual monitor settings and lighting conditions. We make every effort to accurately represent the products through product images and descriptions, but we cannot guarantee exact color accuracy.

  1. Exceptions

3.1. Damaged or Defective Items: In the unlikely event that you receive a Final Sale item that is damaged or defective, please contact our customer service within 14 days of receiving the item. We will review the case and, if deemed eligible, provide a resolution as outlined in our general Return and Exchange Policy.

  1. Modifications and Cancellations

4.1. Order Modifications: Once an order for a Final Sale item has been placed, it cannot be modified or altered. Please review your order carefully before completing the purchase.

4.2. Order Cancellations: We do not accept cancellations for Final Sale items. Once an order is submitted and processed, it is considered final and cannot be canceled.

  1. Limited Warranty

5.1. No Warranty: Final Sale items are sold "as is" without any warranties, express or implied. We do not offer any warranty or guarantee regarding the quality, performance, or fitness for a particular purpose of Final Sale items.

  1. Applicable Law

6.1. Governing Law: These Final Sale Terms and Conditions are governed by the laws of [jurisdiction], without regard to its conflict of laws principles.

  1. Contact Us

If you have any questions or concerns regarding our Final Sale policy, please contact our customer service at contact@soulhaircare.com.au. We are here to assist you and provide further clarification.

By purchasing Final Sale items from Soul Haircare, you acknowledge and accept the terms and conditions outlined above. Thank you for your understanding and cooperation.

Last updated: 29 June 2023